Data Collection and Use
In order to use the functionality of the website users must register and provide their first name, email address, age, height, gender, username and password. Users enter other information to specify their desired weight and how quickly they wish to reach it. Users also enter their background activity level and their body weight.
This information is used by us to contact the user and to estimate their energy usage. This information is not visible to the public or to other users of the website with the exception of the username, which is visible to other users of the website under some circumstances. This is described further below.
In the course of using the website, users record the foods they have consumed and activities they have done. This information is not visible to other users. Users may also add new food items to the database, edit existing food items, and create and share named servings. The username of the user making such additions or edits is visible to other users of the website.
In order to continue improving our service, we collect anonymous usage information which we use to monitor the operation of the website and to compile usage statistics. For more information, see Google Analytics below.
We restrict access to user information to authorised staff and agents acting on our behalf. We will never share personally identifiable user information with any third party unless they are an agent acting on our behalf to provide services required for the provision of the website or if required to do so by law. Third parties who need access to user information to provide operational or other support services are required by us to maintain high standards of security.
On occasion, our authorised staff may need log in to a user's account, in order to investigate problems or to provide support.
If during operation of the website an error arises, an attempt is made to log the error. The resulting error log will contain technical information to help staff identify the source and reason for the error and may also contain a means of identifying the user who experienced or whose usage generated the error. This is done to help us investigate the error and to communicate with the user if appropriate.
For quality purposes, we may from time to time perform additional logging to investigate the functioning of the website. Along with technical information this additional logging may contain information that identifies individual user accounts.
Subscription payment information, if required, is collected securely using forms on our website and is transmitted to our payment processing service provider and is not stored or processed directly by us.
We may occasionally wish to send users news and offers by email. We will only send these types of email to users who have specifically opted to receive them.
Your username is set during registration and cannot normally be modified afterwards. We reserve the right to change your username should we deem this necessary to comply with changes to our policy regarding usernames. We will send you notification of this change by email and under these circumstances may offer you the opportunity to choose another username.
This website uses Google Analytics, a web analytics service provided by Google, Inc.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
If we do change the policy, we will notify you by email, or by a notification or statement on the website.
Such a notification or statement on the website will be available to read for a minimum of 30 days or until dismissed by you.